Privacy Policy

At Arbor Fertility, we are deeply committed to maintaining the trust and confidence of our patients. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with applicable laws and ethical standards of patient care on the Website, arbor-fertility.com. By accessing or using this Website, you agree to this Privacy Policy and the Terms of Use.

Information We Collect & How We Use It

At Arbor Fertility, we understand the importance of privacy and trust in the patient-caregiver relationship. We are dedicated to protecting your information and ensuring that your journey with us is supported by a foundation of respect for your privacy and personal choices. If you have any questions or concerns about how we handle your data, please do not hesitate to reach out to us.

Personal Information

At Arbor Fertility, we collect personal information such as your name, address, email address, phone number, and other relevant contact details. This information is gathered when you schedule an appointment, fill out forms on our website, or interact with our staff. The primary purpose of collecting this information is to establish and maintain effective communication throughout your treatment and support process.

Medical Information

We gather comprehensive details on our website forms and scheduling apps, regarding your health, including but not limited to your medical history, fertility treatment records, diagnostics and outcomes. This data is essential for providing you with personalized care tailored to your specific fertility needs. It enables our medical team to design and implement the most effective treatment plans for you.

Website Usage Information

Our Website collects non-identifying information that helps us understand how visitors interact with our site. This includes data such as browser types, access times, and pages viewed. We analyze this information to improve our website's functionality and user experience, ensuring that our online resources are helpful and accessible.

The technologies we use for automatic data collection include “cookies.” Cookies are small files placed on the hard drive of your computer that enables the website or service provider’s systems to recognize your browser and remember certain information. We use functionality cookies to recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. We use advertising cookies to collect information about your visit to our website. You may refuse to accept browser cookies by activating the appropriate setting in your browser but if you do you may not be able to access certain parts of our Website or Services.

How We Use Your Information

Your personal and medical information is central to our ability to offer you tailored fertility treatments and comprehensive support. It guides our medical professionals in making informed decisions about your care. We utilize your contact information to keep you informed about your appointments, treatment progress, and any updates related to your care or billing. We may also send informational resources that are relevant to your fertility journey. The anonymous Website usage data we collect plays a crucial role in helping us enhance our online presence. It informs decisions about website improvements, content creation, and the development of patient resources, all aimed at better serving your needs. We do not share, rent, or sell your personal information with a third party.

Children Under the Age of 18

All website users must be at least 18 years of age. If we learn we have received information from a child under 18, we will delete the information. If you have reason to believe that a child under the age of 18 has provided Personal Data to us through the Website or Services, please contact us and we will endeavor to delete the information from our database. If we learn a user is under 18 years of age, we will not disclose any personal information to any third parties unless the user has given opt-in consent. If you have reason to believe that a user is under 18 years of age, notify the Company in order to prevent disclosure of any personal data without opt-in consent.

Our Commitment to Your Privacy

We steadfastly commit to not selling your personal or medical information to third parties. Your privacy is paramount to us, and we uphold this principle in all our operations. Arbor Fertility employs stringent security measures to safeguard your information against unauthorized access, alteration, or destruction.

Our staff receives training in privacy and data protection protocols, ensuring that your information is handled with the highest level of confidentiality and care. The information we collect is used exclusively for the purposes outlined above. We do not use your personal or medical data for any unrelated activities without your explicit consent, except as required by law or in response to legal processes.

Sharing & Disclosure

At Arbor Fertility, the sharing of your personal and medical information with healthcare providers, partners, or other third parties is done solely with your explicit consent. We respect your privacy choices and ensure transparent communication regarding where and why your data might be shared, except in situations mandated by law.

In certain circumstances, we may be required to disclose your information to comply with legal obligations, court orders, or in response to lawful requests by public authorities. Our commitment is to ensure that any disclosure is minimally invasive to your privacy and strictly in accordance with legal standards.

Your Rights

You are entitled to review your personal information stored with us and request corrections to ensure accuracy and completeness.

You have the freedom to opt-out of receiving marketing and promotional communications from us at any time, ensuring you only receive content that is relevant and wanted.

Arbor Fertility respects your right to privacy and control over your personal information. You may request the deletion of your data under specific conditions, in compliance with applicable privacy laws.

Cookies and Tracking

Our website utilizes cookies to optimize your browsing experience, remembering your preferences and settings for future visits. You have the choice to accept or decline cookies; however, opting out may affect the functionality and personalized features available on our site.

Links to Third Party Sites

Our website may contain links to external websites operated by third parties not affiliated with Arbor Fertility. These links are provided for your convenience to access additional information that may be of interest or relevance to your fertility journey.

Once you use these links to leave our site, you should note that we do not have any control over the external website. Therefore, Arbor Fertility cannot be responsible for the protection and privacy of any information you provide while visiting such sites.

These third-party sites are not governed by this Privacy Policy. We encourage you to exercise caution and review the privacy statements applicable to the external websites to understand how they collect, use, and share your information.

Arbor Fertility does not endorse, and is not responsible for, the content of external sites, including any information or materials contained on such sites. Including a link on our website does not imply a recommendation or endorse the views expressed within them. We aim to ensure the links provided are up-to-date and relevant; however, Arbor Fertility has no control over the nature, content, and availability of those sites.

California Privacy Rights

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit  HTTPS://OAG.CA.GOV/PRIVACY/CCPA.Under the CCPA, California residents have the right to opt-out of the sale of personal information about them or their household, such as their name, postal or email address, and other personal identifying information. The right is subject to certain exceptions. For example, it does not apply to information that we share with certain third-party service providers so they can perform business functions for us or on our behalf. You may opt-out by emailing care@arborfertility.one. In the preceding twelve months, we have not sold personal information. Our policy is that we do not and will not sell your personal information unless you give us your consent or direct us to do so.

Changes to This Policy

Arbor Fertility is committed to continuously enhancing our privacy practices and policies. We reserve the right to make amendments to our Privacy Policy, reflecting changes in legal regulations, our services, or advancements in privacy protection. Updates will be communicated through our website, ensuring you are always informed about how we protect your information.

Contact Us

Your trust and privacy are paramount to us. If you have any inquiries or concerns regarding our Privacy Policy or the handling of your personal data, please don't hesitate to reach out:

Phone: (314) 806-BABY (2229)
Fax: (636) 441-7775
Email: care@arborfertility.one

At Arbor Fertility, your trust forms the cornerstone of our commitment to excellence in care. We are profoundly thankful for your decision to embark on your journey to parenthood with us and pledge to safeguard your privacy at every turn.